How do I access the parent portal?
Go to https://austinisd. us001-rapididentity. com/ to access the Parent Portal. If you do not have a Parent Portal Account, you can register for one online. The Parent Portal serves as the primary resource for all of the services provided online to our parents.
How do I contact AISD ServiceNow?
Note: Prior to submitting a Service Now ticket, it is the student’s responsibility to back up any data, information or other files stored on the assigned device. Login to AISD Portal and submit request for support through the ServiceNow tile. Support is available Monday-Friday from 6:30 a.m.–5 p.m.
Do AISD employees need to register for PSS?
Los empleados de AISD, incluidos los maestros sustitutos, NO DEBEN registrarse para PSS. En su lugar, elija Usuario existente e inicie sesión con su ID de usuario y contraseña de TEAMS. ¿Tiene un hijo actualmente inscrito pero no una cuenta de PSS? Si es así, haga clic en el botón Registrarse a continuación para crear una cuenta de PSS.
Parent Self Serve
This system provides access to your child's attendance and grades. If you have more than one child enrolled in AISD, only register once to gain access to all of your children.
Student Self Serve
This system provides access to attendance and grades for all students. Students will use their district-issued user id and password to access SSS. All students who are currently enrolled in AISD are automatically setup for an SSS account.
How to contact AISD?
If you have any questions or need assistance with Parent Portal or Online Registration, please contact your student’s campus or call the Family Support Line at 512-414-9187. Families registering students new to AISD will need to provide the following documentation at the child’s campus: Child’s birth certificate.
How to contact parent portal?
If you have any questions or need assistance with Parent Portal or online registration, please contact your student’s campus or call the Family Support Line at 512-414-9187.
Families
Families may call the Family Support line at 512-414-9187; support is available weekdays from 7 a.m.–5 p.m.
Staff
Login to AISD Portal and submit request for support through the ServiceNow tile.
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