Animal Jam is an online game recommended for children 9+ in which you become your favourite animal. All the animals live in the virtual world of Jamaa, a tropical wonderland full of other animals looking to play games, have fun, chat and make friends, too! As you may have guessed, the animals of Jamaa are not your average fluffy critters.
Parent Tools
How do you submit a ticket on Animal Jam?
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To access your Parent Account / Parent Tools:Go to parents.animaljam.com.Log in using your parent email and previously set up password.
- Make sure that you are using the correct username and password for your account. - Have your parents confirm that they have clicked the activation link in the email sent to them. - Double check that the game and your device are fully updated.
Once an account has been deleted we are unable to restore the information. We'd also like to mention that we require parental consent for both of our game properties, which is why it may seem like you've received the same request twice.
Once all the player accounts under your email have been deleted, your parent email will automatically be removed. If you have initiated the player account deletion through the Parent Tools, please note that it can take up to 2 weeks for the deletion to finalize.
In May 2020, in an event dubbed the "aMAYzing Migration", WildWorks rebranded the desktop game from Animal Jam to Animal Jam Classic; as part of the event, the app that was formerly known as Animal Jam - Play Wild! was rebranded to Animal Jam.
If you see a message saying "Invalid Email", this means that either the Username or the Parent Email does not match our records. When this happens: - Double check that your Username spelling is correct (you can have your parent log into their Parent Account to double check for you).
Member accounts cannot get deleted for inactivity.
In closing, Animal Jam is NOT dying. Although we've had some pretty big Jammers quit, it only paves the way for a new generation to take the stand. Animal Jam is a very popular game, and won't be closing down anytime soon.
1:352:52Animal Jam Classic is Shutting Down!? - YouTubeYouTubeStart of suggested clipEnd of suggested clipIt has the game isn't going to be shutting down anytime.MoreIt has the game isn't going to be shutting down anytime.
To delete an account: Step 1 - Use the drop-down to select the username you would like to delete. Step 2 - Click the Advanced Settings drop-down toggle. Step 3 - Click the Delete button. Step 4 - Type the Username for the Account you chose in Step 1.
To play on your browser: Visit the Animal Jam Classic website here https://classic.animaljam.com/en. Click the "Player Login" text. Then input your Username and Password for your account.
Please note that once a player account is deleted, all information tied to the account will be gone forever, including in-game animals, Gems, Diamonds, dens, pets, and items. Keep in mind that once the account is deleted there is NO way for our team to restore it, so be very careful!