How do I sign up as a parent in Aspen?
Please contact your school to provide your up-to-date email address and request a Parent Portal account in Aspen. Once parent contact information has been verified by the student’s school, parents will receive a signup email from Aspen. If you don’t receive the signup email, we recommend to check your Spam folder.
What are the system requirements for the Aspen Parent Portal?
Mac OS 9 operating system; and Internet Explorer 5.17, Firefox, or Safari; or Mac OS X operating system; and Internet Explorer 5.2 or greater, Firefox, or Safari. PLEASE NOTE: The Aspen Parent Portal account creation process has been simplified!
How do I recover my password for Aspen family portal?
Aspen Family Portal has a password recovery function. Click " I forgot my password " from the Aspen Family Portal login page. You will be required to enter your Login ID and your email address. You will receive an email with a temporary password that will allow you to log back in, then you'll be prompted to reset your password.
Why do I need to verify my contact information in Aspen?
In Aspen, your contact information should be verified and merged into a single account in order for all of your children to appear in your Parent Portal account. This allows for more efficient security and management.
The New Aspen Parent Portal
Chicago Public Schools is excited to announce that starting April 22nd, 2019, Parent Portal will be replaced with a new system called Aspen. Aspen will provide the same capabilities of the old Parent Portal while adding new features including Graduation Requirements, Student Fees and a new, easy-to-use mobile interface.
Parent Portal Minimum Computer Requirements
Windows operating system*, such as XP or Vista; and Internet Explorer versions 6 or 7 or recent releases of Firefox or Safari.
Video Resources
PLEASE NOTE: The Aspen Parent Portal account creation process has been simplified! The second email has been removed. Once you click "Create my Account," go ahead and log directly on to the Parent Portal.
