How do I enroll my child in care at a Champions location?
Families seeking care at Champions locations in Washington, D.C. must work directly with the Site Director at that location or contact Champions Family Support at 1-800-246-2154 to complete their enrollment. For the best experience we recommend using Google Chrome or FireFox to access the Champions Parent Portal.
What browser should I use to access the Champions Parent Portal?
For the best experience we recommend using Google Chrome or FireFox to access the Champions Parent Portal. (We do not suggest using the Safari browser to access your account) If you have any questions please contact Family Support.
What are the Champions family support hours in December?
Welcome, Champions Families! We're so glad you're here! Champions Family Support is closed from 2 PM (PST), Thursday December 30th - Friday December 31st in celebration of the New Year.
How to add a payer to Champions?
Yes, you can set that up. Once you are logged in to your Champions Account, click on the “My Account” link at the top of the page. To add an Additional Payer, click the “Add Payer” button. An email will be sent to the person you add to your account so they can access the Champions Portal. They will receive information about your account, but are unable to request changes. Please keep in mind that adding an additional payer to your account does not change your status as the primary account holder. As the primary account holder, you are responsible for tuition payments and returned payment fees you may be charged, even if those fees were incurred due to an additional payer’s returned payment. Thank you for understanding.
How soon can a child attend Champions?
Your child(ren) can start attending the Champions program as soon as two business days after you complete their enrollment. (For example: if you enroll on a Tuesday, your child could start on Friday.) If you need to attend sooner, contact your Site Director directly.
How to enroll in a school break?
Here’s how to enroll in a Break Program: • Click on the “Enroll Now” button from your dashboard. • Click the box next to the name of the child(ren) you want to enroll and then click the “Continue” button. If the Break Program is being hosted at a different location, you will also need to click the box that says “ Child(ren) will enroll at a new School.” • On the program page , click the box next to your child’s name for the program you want to add, such as Spring Break, and click the “Continue” button . • Select the days you want your child to attend. Click “Continue” and you will be taken through the enrollment process so you can review any information and make changes if needed. • Click “Continue” on each page until you reach the last page, where you can review the information you entered. If all the information is correct, click the box that says “I acknowledge my understanding and acceptance of the above terms”, and then click “Finish Enrollment.”
How to print enrollment agreement?
In the Enrollment section, you can click the “View Enrollment” link to print your agreement.
How to reset Champions password?
You may also want to make sure that your “caps lock” is off. Lastly, you can use the “Forgot Username or Password” link from the login screen to reset your password, or call Family Support at 1-800-246-2154.
How to add additional people to my child's account?
To add additional people who are authorized to pick up or drop off your child(ren), you will need to click the link that says “My Account.” There is a button to click at the bottom of the page that says “Add Contact.”
How to withdraw from Champions?
You will be taken to their personal information page; toward the bottom of the page is a button you can click to withdraw from Champions. Click the box next to the program(s) from which you want to withdraw, then click the button that says “Withdraw Child.” You will be asked for the reason you wish to withdraw and the last date your child will attend.
