childcarers parent portal

What is the parent portal and how does it work?

Welcome Parents! This Parent Portal will allow you to request changes or updates to certain information specific to you, such as your child care provider, children in care, co-pay fees, and more. By registering, you will receive benefits such as being able to submit requests to be processed by a CCA staff person, sign up for text alerts, and more.

How do I login to view my child's portfolio in childcarers?

1. Welcome E-mail Before you can log in to ChildCarers to view your child's portfolio you need to have a welcome email which is sent to you by ChildCarers on behalf of the centre your child attends. It looks something like this:

How do I transfer my child care provider to another program?

Parents must give a two week notice to the existing child care provider before services can be authorized to begin at a new child care program. All assigned parent fees must be paid. You will be contacted by a ChildCareGroup employee to confirm the transfer request.

How do I contact subscribe-HR for Child Care Integration partners?

HR for Child Care Integration Partners Contact Us Support Request a Demo Request a Trial Live Chat 1300 824 855 Connecting People and Technology Find out how! Online Portfolios Time & Attendance Ratio Calculator Subscribe-HR Integrated Childcare Solutions

COVID-19 Service Industry Recovery

In order to address the impacts of COVID-19 and to support Texas’ continued economic recovery, the Texas Workforce Commission (TWC) has approved funding to support a new COVID-19 SERVICE INDUSTRY RECOVERY child care program to help low-wage workers in TWC-specified service industries.

Frequently Asked Questions

Children are the most valuable asset; therefore it is essential that you become good consumers of services that support you and your family.

New Policy Alerts

As new policies are enacted, information will be posted here for you to view. Click an item to expand the view.

About the MyWIChildCare EBT Card

Call the number on your EBT card to activate it and establish a PIN, just like setting up a regular debit card. Your card will look like the image to the right.

For Parents with Potentially Compromised MyWIChildCare EBT Cards

If any individual ever requests your MyWIChildCare card and/or PIN information, do not provide it. Contact the Bureau of Program Integrity at DCFMBCHILDCAREFRAUD@wisconsin.gov (link sends email) to report the incident for investigation.

MyWIChildCare Resources for Parents

The Department of Children and Families (DCF) periodically sends letters to families about Wisconsin Shares and any updates or changes that are taking place. Read the letters below to learn the latest information about Wisconsin Shares.