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Blackboard Support – Help Desk – Maintenance Requests

For Online College students, send support requests by email at helpdesk@cowley.edu.

Maintenance Direct Requester

All work requests for maintenance, custodial, IT, dorms, and grounds should be requested using the online School Dude Maintenance Direct Requester.

When to Log into Blackboard

You will be able to log into Blackboard after you have enrolled. However, your courses will not be available until the first day of class.

Who Has to Complete the Required Blackboard Orientation?

All Cowley students are expected to complete the Blackboard Orientation before having access to courses or course materials in Blackboard. Students who have completed the orientation once will not have to take it again for three years.

Password Questions

Students that need to reset their password or have never logged into Blackboard and do not know their password should contact the Cowley Help Desk.

New Student Passwords

All new student passwords are being randomly generated by the Student Information System. The same randomly generated password is carried over to the student Cowley login after being enrolled. All students receive this randomly generated password along with their username to their personal email address when they apply on the Cowley website.

Blackboard Help Desk for Technical Assistance

Access to technical assistance on Blackboard is 24 hours a day, 7 days a week, and 365 days a year. Go to the Cowley Help Desk portal to access the Blackboard Help Desk.