duke parent portal

by Mylene Howe 9 min read

What is the Office of parent&family programs at Duke?

Parents & Families The Office of Parent & Family Programs serves as the primary point of contact for all undergraduate Duke parents and families. We want you to stay connected, both to your student and to other Duke families, remain informed about what's going on within the Duke community, and engage with us.

How can I get involved with the Duke family?

Through Family Weekend, Parent and Family Orientation, the Duke Parents Advisory Council (DPAC), our Parent and Family Newsletter, webinar series, and more, you can provide engaged participation and feedback in order to strengthen our community. Through these actions, we hope to achieve our primary purpose: connecting you to the Duke Family.

Can I use an existing account to login to Duke services?

Because managing multiple identities and passwords is challenging, Duke, as well as our peers and other online websites provide the ability for you to use an existing account (e.g. Facebook or Google) to login to specific Duke services. Duke NetIDs are provided to students, faculty and staff while they are at Duke.

What is the Duke MyChart portal?

Duke MyChart is an electronic medical record patient portal that offers personalized and secure online access to portions of your medical records. The Duke MyChart secure website and app also makes it easy for you to schedule appointments, pay your bills, and send a message to your doctor’s office when you have non-urgent medical needs.

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How to get a refund from Duke Health?

To request a refund, please contact Duke Health Customer Service at 919-620-4555. Your request will be processed within 2 business days. Depending on your financial institution, please allow 7 to 10 business days for your credit to appear on your account statement.

What is the phone number for Duke MyChart?

If you have any questions about Duke MyChart, please call Duke Customer Service at 919-620-4555 or 800-782-6945 between 8:00 am - 5:00 pm ET Monday, Tuesday, Wednesday and Friday or 8:00 am - 4:00 pm ET Thursday. Transactions processed via Duke MyChart bill payment system may be eligible for a refund, if applicable.

What is Duke MyChart?

Duke MyChart is an electronic medical record patient portal that offers personalized and secure online access to portions of your medical records. The Duke MyChart secure website and app also makes it easy for you to schedule appointments, participate in video visits, pay your bills, and send a message to your doctor’s office when you have non-urgent medical needs.

Can you use Duke MyChart for emergency?

Duke MyChart should never be used for emergency or other urgent issues. If you are experiencing a medical emergency or need urgent medical care, call 911 immediately if you are in the U.S., go to your local emergency room and/or call your doctor.

Prospective Families

Sending your child to college can be as daunting as it is exciting. That’s why we want to help make the transition as smooth as possible for both you and your child—because when your child joins the Duke community, so do you.

Joining the Duke Family

Sending your child to college can be as daunting as it is exciting. That’s why we want to help make the transition as smooth as possible for both you and your child—because when your child joins the Duke community, so do you.

What happens if my Duke account is unpaid?

If your account remains unpaid, you will not be allowed to register for future semesters and may be administratively withdrawn from Duke. As long as your account is past due, you will not have access to academic transcripts, be able to have academic credits certified, or receive a diploma at graduation.

How to contact Nelnet?

or contact Nelnet at (800) 609-8056 . Undergraduate students are encouraged to use the Nelnet Worksheet to calculate their Total Nelnet Budget Amount. The deadline for enrolling in the Fall Plan is June 29th. The deadline for enrolling in the Spring Plan is November 29th.

What is it?

Duke OneLink is a new login service that allows you to use an existing online account (Google, AOL, Yahoo!, FaceBook or LinkedIn) to access Duke websites without needing to create new accounts or passwords.

Why are we doing this?

Alumni have too many Duke accounts to manage. Currently any given alumnus/a could have over 6 separate logins and identities with Duke websites

What is happening to the Duke Alumni Directory login?

As part of this project to build the new dukealumni.com we are ending our contract with the company (Harris Connect) that provides the current Alumni Directory and DukeConnect. Therefore the alumni login for these sites will go away when we replace the current Alumni Directory with the new Alumni Network in March 2015.

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