edison parent portal app

Is there a parent helpdesk for Edison public schools?

Please see below for additional information and helpful videos to guide you through the portal. As you may know, Edison Public Schools has invested in the creation of a new Parent Helpdesk and Support Solution.

Why choose Edison Township public schools?

The mission of the Public Schools of Edison Township is to ensure that all students achieve at the highest level of academic success.

What is the parent helpdesk and support solution?

The Parent Helpdesk and Support Solution is a single point of contact where parents can submit a request for support 2. How do I access the portal? 3. Can I call a phone number for support? 4. If I call, will a ticket be submitted within the helpdesk portal so I can track its progress

How do I request additional assistance with the parent portal?

If you require additional assistance, please email: Genesis.parent@edison.k12.nj.us or call 732-452-4574 between the hours of 8:00AM-4:00PM. Question 1. How do I register for the Parent Portal? Answer 1. Contact the Enrollment Center at genesis.parent@edison.k12.nj.us or call 732-452-4574 between the hours of 8:00AM - 4:00PM. Question 2.

What is the phone number for the enrollment department?

For the Enrollment Department Helpdesk, please call 732-452-4570. For the Technology Department Helpdesk, please call 732-452-4998. For the Transportation Department helpdesk, please call 732-452-4560. 4. If I call, will a ticket be submitted within the helpdesk portal so I can track its progress.

Can I email a ticket to helpdesk?

Yes, our customer support personal will enter a helpdesk ticket on your behalf, once this is done, you can track the ticket from within the portal or via email updates. 5. If I am having problems with the helpdesk portal, can I email my request to start my inquiry. Yes,