The mission of the Public Schools of Edison Township is to ensure that all students achieve at the highest level of academic success.
Please see below for additional information and helpful videos to guide you through the portal. As you may know, Edison Public Schools has invested in the creation of a new Parent Helpdesk and Support Solution.
Question 1. How do I register for the Parent Portal? Answer 1. Contact the Enrollment Center at genesis.parent@edison.k12.nj.us or call 732-452-4574 between the hours of 8:00AM - 4:00PM. Question 2. Is there a user's guide for the Parent Portal?
If you require additional assistance, please email: Genesis.parent@edison.k12.nj.us or call 732-452-4574 between the hours of 8:00AM-4:00PM. Question 1. How do I register for the Parent Portal? Answer 1. Contact the Enrollment Center at genesis.parent@edison.k12.nj.us or call 732-452-4574 between the hours of 8:00AM - 4:00PM. Question 2.
The Parent Helpdesk and Support Solution is a single point of contact where parents can submit a request for support
For the Enrollment Department Helpdesk, please call 732-452-4570. For the Technology Department Helpdesk, please call 732-452-4998. For the Transportation Department helpdesk, please call 732-452-4560. 4. If I call, will a ticket be submitted within the helpdesk portal so I can track its progress.
To email the Enrollment Helpdesk: genesis.help@edison.k12.nj.us
Edison Public Schools is committed to resolve your inquiry as quickly as possible, but unfortunately given the dynamic nature of inquiries we cannot commit to a resolution timeframe
Yes, our customer support personal will enter a helpdesk ticket on your behalf, once this is done, you can track the ticket from within the portal or via email updates. 5. If I am having problems with the helpdesk portal, can I email my request to start my inquiry. Yes,