ellucian parent portal

How do I contact Ellucian customer support?

There are two ways to seek support, via the Ellucian Customer Support at 1-844-358-7222 (US Toll Free) or 1-407-215-3970 (International) or through the recommended method of the Ellucian Customer Center. The Ellucian Customer Center provides access to both Action Line and Cloud support.

How do I access Ellucian online tools?

All of the links you’ll need for online tools are right here – check email, schedule classes, view your accounts, and more! Ellucian GO: To get the app, search for Ellucian GO on Google Play or the Apple App Store and download.

Why Ellucian for higher education?

A 900-person R&D team, with 100% of our effort focused on solving the problems that matter in higher education. Working side-by-side, Ellucian helps you plan, implement, operate, and optimize your technology.

How do I unlock my Ellucian account?

The lockout occurs after multiple unsuccessful tries to log into the Ellucian Customer Center. In this case, please send an email to csenablement@ellucian.com, and the Ellucian Customer Success Enablement team can generate a Reset Password link which will unlock your account when you activate the link.

How to contact Ellucian customer service?

There are two ways to seek support, via the Ellucian Customer Support at 1-844-358-7222 (US Toll Free) or 1-407-215-3970 (International) or through the recommended method of the Ellucian Customer Center. The Ellucian Customer Center provides access to both Action Line and Cloud support.

Why is @ellucian.me used?

The @ellucian.me is for system use only, because some directories require usernames to be in email format. You should not use that to access the Ellucian Customer Center. Just leave the @ellucian.me off, and that is your username.