How do I access the Genesis Parent Portal?
We open the Genesis Parent Portal late August, each year. How do I create an account to access my student's Genesis information? If you have provided your child's school main office with an email address, then you will receive a Genesis system generated email with your username (email address provided) and password.
How do I create an account to access my student's Genesis information?
How do I create an account to access my student's Genesis information? If you have provided your child's school main office with an email address, then you will receive a Genesis system generated email with your username (email address provided) and password.
How do I contact Riverdell for questions about Genesis?
Please visit our Frequently Asked Genesis Questions page. For assistance, please contact GenesisHelp@riverdell.org or call 201-599-7234. Please include the following information in your message:
What do I do if I Forget my Parent Portal password?
Please use the password reset link on the Parent Portal page if you have forgotten your password.
What to do if you don't have an email address for Genesis?
If you have not provided an email address for communication you will need to contact your child's school main office to provide an email address to receive the Genesis system generated email with your username and password.
Can parents monitor their child's grades?
Parents K-12 will be able to monitor their child's attendance and view report cards. Middle and High School Parents are able to frequently monitor their child's progress and teachers can use their gradebook to give parents and students information on academic progress and attendance.
Is Genesis Parent Portal secure?
Please use the following information to help you get started with, and continue using, the Genesis Parent Portal. It is a secure system so please keep all of the information confidential.
Does Genesis have a mobile app?
No, Genesis does not have mobile app. You may choose to bookmark the URL with a shortcut on your mobile device to make logging in easier. After consulting the guide, if you are still having difficulty with the Genesis Parent Portal,, please use the Genesis Parent Portal Online Help Desk through this link: http://tinyurl.com/genesishelpdesk.