healthquest parent portal

What is the HealthQuest patient portal?

The Healthquest Patient Portal is a set of fully integrated, patient-centered virtual care tools. For clinic staff and physicians, the Patient Portal will add new patient messaging functions in Healthquest. For the patients, the Patient Portal is a secure web page, accessible from any web-enabled device.

How does patient messaging work in the HealthQuest patient portal?

Every patient accessing the Healthquest Patient Portal is linked to a patient within Healthquest, so all communication between the clinic and the patient is recorded in the new Patient Messaging section of their chart. Your patients are more likely to engage with their care when they’re an active part of it.

When should I not use the patient portal?

*If you are experiencing an emergency, do not use the patient portal. Need Help Accessing Your Portal? If you need technical support to access your patient portals, contact (877) 621-8014 or complete this form. New!

How do I manage the patient portal?

Easy Access Management From the new Patient Portal tab in the Client card, see if a patient already has a portal account, invite a patient to sign up for Portal access, or revoke Portal access with a single checkbox.

New Portal Options

First up, we’ve added a new setting that will allow patients to send messages directly to a staff member, and not just to the clinic’s inbox:

Message List Updates

Finally, we’ve updated Patient Messaging to make unread messages a bit more obvious than they were before:

Message List Time Separators

We’ve added a new arrangement system to the message list in Patient Messaging.

Intake Forms in Patient Messaging

Now one new addition to Patient Messaging is this new Intake Forms button:

What is Patient Portal?

Accessible from any web-enabled device, the Patient Portal gives your patients the ability to communicate securely with your clinic – their medical home – anytime, anywhere.

How to print through patient portal?

Select the item you want to print , enable Send through Patient Portal, and click Print. The new Send through Patient Portal window will open:

Can you invite a patient to the new Portal?

With the new Patient Portal, you’ll see some new functions within Healthquest. Specifically, you can now invite a patient to start using the new Portal.

Can patients message clinics?

Once your patients have logged in to your clinic’s Patient Portal, they’ll have the ability to message your clinic any time they need to .

Does Healthquest print attachments?

Now, here’s where Patient Messaging attachments start to get cool: Healthquest now supports printing directly to a new or existing message!

How is health information stored?

Your health and financial data are stored using secure encryption and security technology to protect your information . Patient information is always encrypted, firewall-protected and is under surveillance 24/7.

How long does it take to connect Nuvance Health to my health app?

fitness trackers, dietary trackers). Once we receive your request, we will be in touch (typically within two business days ) with next steps. Use this form to request connection.

Can providers update results?

Providers will update results and answer questions during their regular daily visit. If patients have questions about information in the portal, they can ask a member of the care. If a patient receives results after the provider has already done daily rounds, they will be discussed on the next visit.

Can you get a genetic test in a hospital?

Genetic testing results are not subject to these requirements.

Can you see results of a genetic test before they are available?

Except for genetic testing, patients will receive test results as soon as they are available. It is possible patients will see results before their provider has had an opportunity to review them. Nuvance Health will contact patients about abnormal test results as quickly as possible. 8.