isams parent portal forgot password

How do I use the iparent app with ISAMS?

You must have an active Parent Portal subscription with iSAMS to use the iParent App. Contact the Help Desk or your iSAMS administrator for more information on portal subscriptions. Open the iParent App to display the Dashboard and select the My Children option from the bottom of the screen: School Record. Key School Contacts. School Timetable.

How can parents register and use the ISAMS portal?

You are able to send parents a letter with a simple activation code so they can register and use the portal. They can update their own contact details, reset their passwords or username when they need to and access a huge range of information from other iSAMS modules.

Why choose ISAMS?

Great for simple communication with parents, no matter where they are in the world. “A parent in the African bush was able to read his daughter’s first online school report,” “iSAMS is the most intuitive, flexible and user-friendly school MIS that I have come across in my career so far.

How do I contact ISAMS support?

You can email us 24 hours a day, 7 days a week, at helpdesk@isams.com. You can also create new requests and update existing ones at any time. Please note – you will only receive responses during our Service Desk opening hours from Monday to Friday, and from 06:00-13:00 GMT on Sundays.

How do I find my iSAMS school code?

The school code is a 3-6 character code that links the iSAMS App to the schools' servers.The code can be obtained from the school or should have been provided to you when the school informed you of the App.Contact the school if you don't know the code or have any problems.

How can I contact my parents on iSAMS?

Contact the Help Desk or your iSAMS administrator if you need help with this.Open the iTeacher App to display the Dashboard and tap the Comms tab at the bottom of the screen:Tap Contact Student or Parent:Use the selection tools to find the student/parent that you want to contact:More items...•

How do I see sent emails on my iSAMS?

How to Check E-Mails Sent From SchoolOpen the iParent App to display the Dashboard and select the Comms option at the bottom of the screen:Select Latest E-Mail Messages:Select an e-mail to view more detail: ... Use the Share button to save details of the e-mail to your device or send details to another person.More items...•

How is attendance calculated on iSAMS?

Use the iStudent App from your mobile device to view your attendance record.You must have the iStudent App installed on your device.You must have an active Pupil Portal subscription with iSAMS to use the iStudent App. Contact the Help Desk or your iSAMS administrator for more information on portal subscriptions.

What can iSAMS do?

iSAMS enables school groups to manage all academic, wellbeing, admissions, administrative and financial information within a centralised location using a single MIS solution offering one interface in a single database. iSAMS is simple to implement across multiple locations and can grow alongside your schools.

How do I unlock my iSAMS account?

If your account has been disabled then you would need to get in touch with the school administrator to have your account enabled, once the account has been enabled you can then reset your password if required.

What does iSAMS stand for?

Integrated Student Aid Management System (student financial aid) ISAMS.

How do I register for iSAMS?

How to Take a RegisterOpen the iTeacher App to display the Dashboard: Any registers assigned to you for today are displayed on the Dashboard.Either: Select a register from the Dashboard. Use the Wizards tab to select a register. ... Mark either: Individual students. ... Registration details are automatically saved in iSAMS:

How to reset parent password if locked out?

If a parent has been locked out of the parent portal you will need to click on the ‘forgotten your details’ option which would then prompt you to enter your username, once the username has been entered click on the ‘Reset Password’ button for a link to be sent to your email address for the password reset.

What to do if your school account is disabled?

If your account has been disabled then you would need to get in touch with the school administrator to have your account enabled, once the account has been enabled you can then reset your password if required. Back to top.

How do I find and log in to the iSAMS Student or Parent Portal login?

The iSAMS Student Portal login link is typically located on the school’s website. The URL is unique to each school for you to access the portal. iSAMS do not publish a list of these links, nor do we store any login details. Please contact your school administrator if you have any trouble finding the login or accessing the Student Portal.

Where can I find the school code to be used on the mobile app and parents portal

The school code would have been given to you by the school when accounts were created, there would only be one school code per school used for all apps and the administrator at your school would have access to the school code, if it’s needed please contact the school.

My parent account has been blocked, can I get another password link?

You would need to click on the ‘forgotten your details’ option and reset your password and try logging in again. If your account has been disabled then you would need to get in touch with the school administrator to have your account enabled, once the account has been enabled you can then reset your password if required.

I created a parent account but it is not accessible now

If this is related to your account being blocked/locked or disabled then resetting the password would be an option, you would also need to contact the school to re-enable your account before the password can be reset.

How do I access my child's school reports?

The report cards can be found in a few ways, the parent portal, student portal and then both the parent and student apps. For the parent portal the school would need to publish the reports before they can be viewed by the parents or students.

I cannot open the app on our iPhone anymore

Check to see if the app is up to date on the app store or google play store. Clear your browser cache and then restart their app.

When logged into the parent portal it says 'no family is linked'

When the message appears that there isn’t a family linked this would need to be checked in the system, you would need to get in touch with the school sdministrator who would then take a look at the pupil’s record and the parent’s user account to see whether it’s linked correctly.

Log a fault at any time

Our business operates under a 100% remote working policy, and we have teams based across multiple timezones who are dedicated to assisting iSAMS schools.

24-hour iSAMS inspiration

Lots of support calls aren’t about actual problems, they’re a call for guidance on how to do something more efficiently, or instructions on a simple but forgotten function.

How can parents view their child's school profile?

Parents can view their child’s timetable and teaching groups directly from their phone or tablet. Current and historical school reports are displayed from the School Reporting module.

Can parents access the photo gallery?

Parents can also access the photo gallery. Parents can view and subscribe to your school communications including emails and SMS messages. Parents can update their contact details via the app. Authorisation is then completed by your school before any system updates and changes.

Can you customise the school app?

You can customise the app so that it reflects your school’s branding and terminology. You can also use the integrated push notifications feature as a powerful and cost-effective new communication tool for enhancing school-parent engagement. Watch a demo. Features overview.