To request your account information, email portalhelp@jcschools.us from the email address that your child's school has on file. Once your request is processed you will receive an email with your account information. What do I do if my account is disabled?
Parents/Guardians will not attempt to harm or destroy data of their own child, of another user, of the school district network, or from the Internet through the JCPS Parent Portal. Parents/Guardians will not use the JCPS Parent Portal for any illegal activity, including violation of Data Privacy laws.
For disabled accounts, email portalhelp@jcschools.us along with your full name, home address, phone number, and your student (s) names. What if I need help? Technical assistance is available via email at portalhelp@jcschools.us.
In order to receive login information for PowerSchool Parent Portal, you will need to report to your child's school and present a valid photo ID. You will receive a letter at the school with an auto-generated username and password.
The JCPS Parent Portal (run by Infinite Campus) allows you to track your child’s academic progress and develop a partnership with your child’s teachers. Infinite Campus is a secure and convenient way to monitor your child’s attendance, assignments, daily grades, and class schedule as well as bus and health information.
The portal is available to every parent/guardian of a student enrolled in the JCPS District. Parents/Guardians are required to adhere to the following guidelines: Parents/Guardians will not share their password with anyone, including their child.