The MEEP! must be registered by an adult in order for the child to gain online access. Once the OTA process is complete and the MEEP! is at least at version 1.1 (you can check by clicking help on the right scroll wheel and the version number and serial number will be listed), you will then be able to register the MEEP! on the parental portal.
They will be able to delete your info, so the new owner can register the Meep to the parent portal account they create. You can, also, let the new owner know to do the same, if you haven't - send Meep Tablet-US a private message with the Meep's serial number and mention the Meep was purchased "second-hand".
It may be that the link was for a different school year, it was not able to pull the correct snapcode from the school’s database, or there is a technical issue with the Parent Portal’s plug-in. If you encounter this issue, we recommend that you contact your school district directly for assistance.
Make sure that you are clicking the link for the correct school year and form. Check the email or letter that your school district sent you for confirmation that your form should be accessible via the Parent Portal. Still Not Working?
If your Meep isn't working normally, you may be directed to factory reset it . For example, no apps or games will open and/or "force close". If you decide to sell your Meep, factory resetting it will delete all data from the Meep: Wi-Fi connection (s), Google account associated with Google Play Store, game/app data, date and time, ...
To factory reset the Meep: 1) Tap on Settings. 2) Tap on Backup & data. 3) Tap on Factory data reset.
The reset button, on the back of the Meep, is for shutting the Meep down, when a game/app "freezes" (screen is frozen/stuck and will not do anything, even when taping the "back" button) or when you have a "black" screen on the Meep, after tapping on an app.
It will start the factory reset process. Once started, you cannot go back. After the factory reset process is complete, your Meep will reboot. All of the preloaded content will be gone, but let the new owner know it can be recovered from the Meep Store or, if you were directed to do a factory reset, you may want to read "How To: Recover Preloaded ...