nyc doe parent portal

by Hayden Langworth 10 min read

What is the NYC schools account portal (NYCSA)?

There is a new way for you to stay connected to your student’s education and more in the new NYC Schools Account (NYCSA) Portal. One sign-in will allow you to: See your students grades, test scores and more in My Student

What is a doe student account?

The DOE creates a student account for every single New York City public school student, including 3K and Pre-K students. With your DOE student account, you can access an array of DOE technology platforms, including:

How do I contact my child’s NYC schools account?

If you have questions about your child’s NYC Schools Account, contact your child’s school or call 311. If any of the information you see about your child in NYC Schools Account is incorrect, contact your child’s school.

How do I contact NYS Department of Education?

If you need assistance, you can email us at ESEnrollment@schools.nyc.gov. Browse the school directory!

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How long does it take to get a NYC school account?

You can sign up for an account by entering a few basic details. This will allow you to begin receiving notifications from the DOE. It only takes five minutes, and it is the first step in getting a full account. NYC Schools Account.

When will random testing start in New York City?

Beginning October 2020, we will begin monthly random testing of students and staff in New York City school buildings. Provide consent to test your child for COVID-19 directly through NYCSA.

Can you see your child's info on NYCSA?

You can invite other adults—like relatives or a tutor—to see information about your child on NYCSA. Some of the information on NYCSA is private, so be careful about who you invite.

Can custodial users see information?

Custodial users can see all information available about a child in your NYCSA account. Parents have this level when they register an account. Noncustodial users can only see part of the information available. Additional users can only see information the custodial user lets you see.

Getting Started

Your school must give you your username and a password. Once you have these, you can start signing into DOE applications.

PINs

By default, a PIN is not set for your account. You must create a PIN yourself. Your school does not have, or create, a PIN for you. There is no universal PIN for your school.

Security Questions

Like a PIN, security questions are, by default, not set up. You must set them up.

What is an external link?

(Open external link) which is available upon request by employees and third-parties with a legitimate interest in an employee’s employment history (for example, mortgage companies, prospective landlords, and agencies extending social benefits).

What is the open external link section on the InfoHub?

(Open external link) section on the InfoHub to get everything you need to know about completing the steps to begin work with the DOE, including accessing the Applicant Gateway, fingerprinting and I-9s, and background and certification checks.

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