Animal Jam is an online game recommended for children 9+ in which you become your favourite animal. All the animals live in the virtual world of Jamaa, a tropical wonderland full of other animals looking to play games, have fun, chat and make friends, too! As you may have guessed, the animals of Jamaa are not your average fluffy critters.
Parent Tools
How do you submit a ticket on Animal Jam?
Steps Download Article
To access your Parent Account / Parent Tools:Go to parents.animaljam.com.Log in using your parent email and previously set up password.
- Make sure that you are using the correct username and password for your account. - Have your parents confirm that they have clicked the activation link in the email sent to them. - Double check that the game and your device are fully updated.
Once all the player accounts under your email have been deleted, your parent email will automatically be removed. If you have initiated the player account deletion through the Parent Tools, please note that it can take up to 2 weeks for the deletion to finalize.
Once an account has been deleted we are unable to restore the information. We'd also like to mention that we require parental consent for both of our game properties, which is why it may seem like you've received the same request twice.
In May 2020, in an event dubbed the "aMAYzing Migration", WildWorks rebranded the desktop game from Animal Jam to Animal Jam Classic; as part of the event, the app that was formerly known as Animal Jam - Play Wild! was rebranded to Animal Jam.
Animal Jam likes to present itself as “safe and fun,” but this week we have learnt that that doesn't mean it can't ever suffer a security breach. WildWorks, the developer of Animal Jam, has confirmed that early last month a hacker broke into its systems and stole 46 million Animal Jam records.
In closing, Animal Jam is NOT dying. Although we've had some pretty big Jammers quit, it only paves the way for a new generation to take the stand. Animal Jam is a very popular game, and won't be closing down anytime soon.
To ensure that there are usernames and room available for everyone, if a free account has not been accessed in 120 days, it may be deleted.
If you do not remember the email or one was not attached, our team can update the email on file. To request an email change, please have your parents submit a help ticket below for assistance. NOTE: However, if the Player Account cannot be fully verified our team will not be able to update it.
- When you are at the Log In screen, tap the "Forgot your password" button at the bottom of the screen. - Input your Username and the Parent Email attached to your account. A reset link will be emailed to the Parent Email on file for that account. You will need to click that link to finish resetting your password.
1:352:52Animal Jam Classic is Shutting Down!? - YouTubeYouTubeStart of suggested clipEnd of suggested clipIt has the game isn't going to be shutting down anytime.MoreIt has the game isn't going to be shutting down anytime.
You can locate your Username by logging into the Parent Tools here: https://parents.animaljam.com/ You can reset your Password by choosing the "Forgot Password" option at the login screen and following the instructions emailed to you.
We are sorry you are having an issue with the game. Please reach out to Customer Support at: help.animaljam.com or you can submit a help request here: bit.ly/ajcontactus - AJHQ
Hi! So, I was on my laptop and I had the idea that I could log in to my account on the laptop, and thought it would be fun or different to play Ajpw on the laptop. After a while, I turned it off and logged off on the laptop. I went to my phone and tried to log in to my account, but it said there was an issue.
Hi! We're sorry to hear about the account issue you had encountered. For us to further assist you on this, please have your parent submit a ticket to our Help Desk by clicking "Submit a Request" below any search article. Thank you. -AJHQ
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