troomi parent portal

What is the parent portal?

Think of the Parent Portal as the command center for your child’s device. It is a Web app you can easily access from any device on any platform. The Parent Portal enables you to graduate your kids from one level of functionality to the next as they mature and their needs evolve. Learn more HERE.

What is your experience with troomi for kids?

Troomi is awesome! I love being able to allow more functionality as my daughter grows older without having to worry about all the terrible things other regular phones allow. Signed up my 11 and 13-year-old kids, and it has been a great experience.

Why choose a troomi phone?

Unlike competing solutions, every Troomi phone comes with the ability to eliminate calls from spammers, creeps and predators. We do this with our unique SafeListing™ technology that enables parents to designate the numbers that can call and text into the device.

What is the troomi discover plan?

Affordable plans for every family! Safe apps make Troomi empowering! Basic Apps are available on any plan. Just like our KidSmart OS™ apps, you can control which are loaded onto to your child’s device and what times of day—and for how long—they are accessible. With the Discover Plan, your child will have access to our award-winning KidSmart® Apps.

Imagine a phone that grows with the needs and maturity of your children!

With KidSmart OS™, seamlessly graduate your kids from one level of responsibility to the next based on their needs, preparation and maturity. Start with a device that’s completely locked down with talk and SMS texting only, then easily add device functionality from the Troomi Parent Portal—without having to replace hardware.

So, what are KidSmart Apps?

KidSmart Apps™ are award-winning apps that have been recommended by the Troomi community and vetted for safety by our experts.

Parents (and their kids) are raving about Troomi!

"Very slick and easy to update and use. Thanks for making it supper quick and easy for us parents."

Is Troomi available in your area?

Enter your zip code below to find out if Troomi is available in your area!

At long last, powerful and super easy parental controls!

All controls for Troomi devices happen away from the device itself through a Web-based app called the Troomi Parent Portal. Access the Parent Portal from your own browser on any device and platform. Updates you make will magically take effect within seconds on your child’s phone.

Keep an eye on things with Remote Text Monitoring

No more awkward reviews of your child’s text messages while they impatiently wait! Instead, review texts anytime right from the Parent Portal, then talk to your child about anything concerning. Images are included, as well as any messages that may have been deleted on the device. You can even search by contacts and keywords!

Choose text-only messages or enable picture texting and group chats

Some parents prefer to limit messaging functionality to text only, while others want their kids to be able to send and receive pictures or participate in group chats.

Add the Internet?

It’s your choice! Some parents—especially those of younger children—prefer to have no browser whatsoever, so that is the default for Troomi phones. But if your child is ready to learn responsible online habits, introduce the Internet with our KidSmart™ Safe Browser, which enables you to designate specific domains that can be visited.

Need Help?

We’ll always be here to lend a listening ear or a helping hand. We want your experience with Troomi to be simply spectacular, so how can we help? Send us your SOS and we’ll be sure to respond in a jiffy.

Customer Service

Technical issues? Or maybe you need a repair or replacement. In any case, we’re here to help. For a brighter day, please call us toll-free at the number below!

Feedback & Suggestions

What should we do differently? What can we do to improve? We want to hear it all: the good, the bad and the everything in between. Don’t be shy—send it in!

Order Status

Placed, processed or packaged? Easily verify the status of your order by checking your Account page inside the Parent Portal.

Contact Us

Can’t find the answers you’re looking for? Have something to say? In addition to calling Customer Service, you can shoot of an email or send a letter snail mail style. We’re here to help however we can!

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